Volatility is creating significant challenges for clients, and questions for advisors. It's easy to say "calm down and don't overreact," but many clients have anxiety over the safety and security of their trusted relationship with you.
Dr. Larry Barton, president and O. Alfred Granum of Management at The American College, sat with Professor Alan McLellan after the market close on Wednesday to discuss how you can communicate appropriately with your clients and staff during this period of turbulence.
Watch their discussion on the American College website.