Agents seeking to operate in federally facilitated health insurance marketplaces (exchanges) must register and successfully complete training with the Center for Medicare and Medicaid Services (CMS). The CMS online registration and training process is now open. Agents and brokers are required to provide identification information, including your National Producer Number (NPN), undergo an exchange training course, and agree to comply with federal and state exchange laws. Agents are able to select training in the Individual Market, the Small Business Health Options Program (SHOP), or a combination Individual Market/SHOP course.
However, be forewarned that while the training is now open, there are glitches. CMS issued the following statement: “Currently, we are experiencing a high volume of users to the Agent and Broker training curriculum, which may delay your access to this training. Our technicians are assessing the issues and working to address this problem quickly. Please be aware that you may experience these delays. Thank you for your patience.”
However, be forewarned that while the training is now open, there are glitches. CMS issued the following statement: “Currently, we are experiencing a high volume of users to the Agent and Broker training curriculum, which may delay your access to this training. Our technicians are assessing the issues and working to address this problem quickly. Please be aware that you may experience these delays. Thank you for your patience.”